Download the Good Neighbour Agreement Woodvale & Shankill Community Housing Association is committed to tackling anti-social behavior as and when it arises, but to do so we need your support. We will not tolerate such behaviour taking hold in your neighbourhood and ask for your commitment to positively engage with Read more…
As most of you may know our Maintenance officer William Russell has re-tired, after a long 20 years service! We are all very sad to see him go and would like to wish him all the best in his retirement!
The Association will very shortly be asking all our tenants to complete a tenant satisfaction survey. We hope all our tenants will contribute as it is essential we have your opinion on a number of issues. Your views will form part of how we provide future services. So please take Read more…
To emphasise the Association’s community ethos the Board have decided to return to our roots . We are now officially: “Woodvale & Shankill Community Housing Association Ltd” Our contact number will remain the same 02890 741618, however, the general email address has now changed to info@wscha.org
Our office is closed on Monday 30th May 2016 and will re-open Tuesday 31st May at 9.00am. The emergency contact numbers for any repairs during closure are: Heating break downs and plumbing – contact Bill Yarr 07715987788 General Repairs contact Jimmy Higgins on 07774605050 Electrician – Jack Taylor 07889271451 For Read more…
Emergency repairs (out of office hours only) Plumbing & Heating Break Downs Contact Connect Plumbers on 07743433500 Electrician Contact Jack Taylor on 07889271451 General Repairs ContactDessie on 07983271379
Download the Comments, Compliments and Complaints Policy Comments Compliments Complaints procedures Feb 2014 (2) When the Association receives a comment, compliment or complaint about its service, it must be recorded in the first instance in the Manual Complaints Register and passed to the Corporate Services Manager (CSM) to investigate and Read more…
Below is the latest version of our Equality Scheme Document Should you have any queries on this please do not hesitate to contact us. Annual Progress Report 2016 17 EP10-28 DAP DISABILITY ACTION PLAN 2015 Annual Progress Report 2017-2018 Annual Progress Report 2022 -2023